Medicare Member Engagement Specialist
Company: VirtualVocations
Location: Fort Lauderdale
Posted on: March 4, 2025
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Job Description:
A company is looking for a Specialist, Medicare Member
Engagement.
Key Responsibilities
Conduct direct outreach to new Medicare members to assist with
their plans and benefits
Serve as a navigator during the onboarding process, addressing
member questions and ensuring a positive experience
Log all contacts in a database and participate in member engagement
work groups
Required Qualifications
High School diploma
2 years of experience in customer service, consumer advocacy, or
healthcare systems
Experience conducting intake, interviews, and/or research of
consumer or provider issues
Basic understanding of managed healthcare systems and Medicare
Preferred: Associate's or Bachelor's Degree in Social Work, Human
Services, or related field
Keywords: VirtualVocations, Fort Lauderdale , Medicare Member Engagement Specialist, Other , Fort Lauderdale, Florida
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