Medicare Member Engagement Specialist
Company: VirtualVocations
Location: Fort Lauderdale
Posted on: October 16, 2024
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Job Description:
A company is looking for a Specialist in Medicare Member
Engagement to enhance member engagement and retention.
Key Responsibilities
Conduct outreach to new Medicare members and assist them with their
plans
Serve as a navigator during the onboarding process and follow up to
ensure member satisfaction
Log all member contacts in a database and participate in member
engagement work groups
Required Qualifications
High School diploma
2 years of experience in customer service, consumer advocacy, or
healthcare systems
Experience conducting intake, interviews, or research of consumer
or provider issues
Basic understanding of managed healthcare systems and Medicare
Preferred: Associate's or Bachelor's Degree in Social Work, Human
Services, or related field
Keywords: VirtualVocations, Fort Lauderdale , Medicare Member Engagement Specialist, Other , Fort Lauderdale, Florida
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