Counselor

Company: Mittleman Eye Center
Location: West Palm Beach
Posted on: October 14, 2024

Job Description:

Company Overview Mittleman Eye Center (MEC) is a comprehensive eye care practice serving the greater West Palm Beach and Jupiter communities. With over 50 years of experience in the field, we offer eye exams, consultations, optical and all general ophthalmology. We offer advanced cataract and refractive surgeries, glaucoma treatment, and retina. At Mittleman Eye, we exemplify the core values of Respect, Excellence, Consistency, Adaptability, Sustainability and Efficiency. We hold our employees to the highest standards of morals and character. Job Description We are looking for a highly organized and detail-oriented individual to join our team as a Refractive Counselor. In this sales-focused role, you will be responsible for educating and guiding patients through the process of selecting the most suitable refractive surgical options to enhance their vision. As a key member of our team, you will play a vital role in assisting patients to make informed decisions about their eye care journey. Duties & Responsibilities: Report to Refractive Director Engage with patients to understand their vision concerns and preferences. Generate new leads and patients for refractive surgeries (Lasik, ICL, and cataract). Follow-up communication for potential refractive surgery candidates. Work within and/or exceed sales objectives and expectations as set by the organization. Provide comprehensive information about our range of refractive surgery options (lenses and surgical procedures, lasers), highlighting their benefits and potential outcomes. Conduct consultations to assess patients' suitability for various surgical options and recommend personalized treatment plans. Collaborate closely with Clinic and Surgery team members to ensure seamless patient care and coordination. Utilize effective sales techniques to drive conversations and meet or exceed sales targets. Maintain accurate records of patient consultations and follow-up activities. Stay updated on industry trends, product developments, and competitor offerings to provide informed recommendations to patients. Support and process other work as assigned. Qualifications: Passion for sales and to exceed sales quotas is mandatory. High school diploma or equivalent with at least 4 years of sales experience. Associate degree or certification with at least 2 years of experience in sales. 2 years of experience in an administrative or clerical role is a plus. Bachelor's degree in healthcare administration or related field is preferred with at least 1 year of experience. Knowledge of ophthalmology and medical terminology. Knowledge of surgical procedures is a plus! Proficient in the use of electronic medical records (EMR) systems and Microsoft Office Suite. Benefits: Generous monthly benefit package and sales bonuses. "The sky is your limit". Paid time off Paid holidays Discount on eye products and services. Professional skills Ability to remain calm under pressure and effectively manage high-stress situations. Sales driven and Customer service. Excellent communication and interpersonal skills. Ability to follow up on potential leads. Knowledge of Ophthalmology and computer systems. Ability to effectively prioritize work daily. Employment Type: Full Time Years Experience: Less than 1 year Salary: $39,000 - $55,000 Annual Bonus/Commission: Yes

Keywords: Mittleman Eye Center, Fort Lauderdale , Counselor, Other , West Palm Beach, Florida