Human Resources - HR Specialist
Company: INSPYR Solutions
Location: Fort Lauderdale
Posted on: March 8, 2025
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Job Description:
Title: Human Resources - HR Specialist
Read the overview of this opportunity to understand what skills,
including and relevant soft skills and software package
proficiencies, are required.
Location: Plantation, FL (Hybrid)
Duration: Contract-to-hire
Compensation: $17-$19/hour
Work Requirements: US Citizen, GC Holders or Authorized to Work in
the U.S.
Job Description
We are hiring an HR Specialist, responsible for triaging tasks
assigned to the Team Member Services team at our Plantation, FL
office. The ideal candidate will be tech-savvy, have a strong
customer service orientation, and be detail-oriented. This role is
responsible for quickly and efficiently reviewing incoming tickets
in ServiceNow and assigning them to the appropriate team/employee
for resolution. This role is an ideal entry-level HR opportunity,
gaining exposure to a vast array of HR inquiries and questions. We
believe in excellence in all we do and accept nothing less. You'll
be successful in this role because you are results-oriented, you
excel in quickly assessing core issues/concerns and you are
efficient and organized.
What You'll Do:
--- Review tickets and issues submitted to HR through
ServiceNow
--- Triage and assign the cases to the appropriate HR contact
--- Provide advisement and process design insight on the
organization of the HR Service Catalog in ServiceNow
--- Assist with research and tracking of case issues and
metrics
--- Provide ongoing support on decreasing triaging traffic through
standardizing self-service support
--- Provide Tier 1 inbound phone support for HR Shared
Services.
What You'll Need:
--- HS Diploma or GED, Bachelor's degree preferred
--- Experience preferred in working in ServiceNow or similar case
management platform
--- Previous HR Experience preferred
--- Customer service focused, have a passion for process
improvement, self-motivated and able to work both independently and
in a team environment
--- Excellent communication, analytical, problem-solving and
troubleshooting skills
--- Detail-oriented; demonstrate strong organizational and time
management skills, as well as strong data entry skills
Comments for Suppliers: Hybrid 2 days in Plantation office (Will
increase to 3 on May 1)
Our benefits package includes: Comprehensive medical benefits
Competitive pay
401(k) Retirement plan
...and much more!
About INSPYR Solutions
Technology is our focus and quality is our commitment. As a
national expert in delivering flexible technology and talent
solutions, we strategically align industry and technical expertise
with our clients' business objectives and cultural needs. Our
solutions are tailored to each client and include a wide variety of
professional services, project, and talent solutions. By always
striving for excellence and focusing on the human aspect of our
business, we work seamlessly with our talent and clients to match
the right solutions to the right opportunities. Learn more about us
at inspyrsolutions.com.
INSPYR Solutions provides Equal Employment Opportunities (EEO) to
all employees and applicants for employment without regard to race,
color, religion, sex, national origin, age, disability, or
genetics. In addition to federal law requirements, INSPYR Solutions
complies with applicable state and local laws governing
nondiscrimination in employment in every location in which the
company has facilities.
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Keywords: INSPYR Solutions, Fort Lauderdale , Human Resources - HR Specialist, Human Resources , Fort Lauderdale, Florida
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