Radiology Customer Service Associate

Company: Joul--
Location: Fort Lauderdale
Posted on: February 6, 2025

Job Description:

Job Title: Radiology Customer Service Associate

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Location: Weston, FL
Hours/Schedule: 7am - 3:30pm
Type: Contract

Overview
Global Medical Device company looking for experienced Customer Service Associate to join their Radiology team. Must be able to read and interpret X-Rays, MRIs, and CT scans.

Responsibilities Create cases to be completed using a proprietary case management system.
Review CT Scans for conformity to Mako Surgical protocol.
Segment CT Scans using specialized software to create 3D Anatomical Bone Models for use in Robotic Surgery.
Create Pre-Operative Surgical Plans using the previously created Digital Bone Models for robotically assisted Total Hip and Total Knee Replacement.
Review CT segmentations and Surgical Plans for accuracy of anatomical landmark selection, and implant sizing and positioning.
Upload completed Pre-plans to field based personnel.
Document all activities according to prescribed methods and procedures.
Follow work instructions exactly to deliver consistent output?


Requirements Minimum of a High School Diploma or equivalent is required, a bachelor's degree or equivalent is preferred.
Minimum of 2 Years' work experience required, or equivalent education (Associate's Degree or above)?
Computer skills: Proficiency in Microsoft office suite is required, candidates with experience in SharePoint or Materialize MIMICS are preferred. Working knowledge of Adobe Photoshop is considered a plus.
Certification or related experience in Radiology (CT, X-Ray, MRI)
Certification in Nursing or related field
College level anatomy course completion
Demonstrated customer service orientation.
Demonstrated interpersonal and communication skills preferred
Demonstrated efficient work methods and an ability to handle multiple tasks in a fast-paced environment



Benefits
System One offers eligible employees health and welfare benefits coverage options, including medical, dental, vision, spending accounts, life insurance, voluntary plans, and participation in a 401(k) plan.

Keywords: Joul--, Fort Lauderdale , Radiology Customer Service Associate, Healthcare , Fort Lauderdale, Florida