HUMAN SERVICES PROGRAM DIRECTOR - SES

Company: State of Florida
Location: Fort Lauderdale
Posted on: March 8, 2025

Job Description:

The State Personnel System is an E-Verify employer. For more information click on our E-Verify Website.Requisition No: 848264Agency: Children and FamiliesWorking Title: HUMAN SERVICES PROGRAM DIRECTOR - SESThe Florida Department of Children and Families (DCF or Department) is the state of Florida's social services agency. The agency oversees services for child safety, fostering, adoption, domestic violence, adult protective services, refugees, homelessness, mental health, substance abuse, childcare providers, human trafficking, and public assistance. The agency's mission is to work in partnership with local communities to protect the vulnerable, promote strong and economically self-sufficient families, and advance personal and family recovery and resiliency.Within DCF, the Substance Abuse and Mental Health (SAMH) Program office is recognized as the single state authority for substance abuse and mental health services. The Office of SAMH is statutorily responsible for the planning, evaluation, and implementation of a comprehensive statewide system of care for the prevention, treatment, and recovery of children and adults with serious mental illnesses or substance use disorders.TO BE CONSIDERED FOR THIS POSITION RESPONSES TO THE QUALIFYING QUESTIONS ARE REQUIRED AND MUST BE VERIFIABLE BASED ON YOUR SUBMITTED APPLICATION.THIS IS NOT A TELEWORK POSITION. CANDIDATE WILL BE REQUIRED TO WORK IN THE BROWARD Region.This is a highly responsible and professional position that will serve as a Human Services Program Director within the SAMH Regional Office. This position will provide oversight for the regional compliance technical assistance and monitoring activities; ensure technical assistance and training. This position will collaborate with each section within the program office and be required to use independent judgement, take initiative in carrying out duties and responsibilities, and should be detail oriented.Specific Duties and Responsibilities include:

• Supervise and direct employees, communicating with, motivating, training, and evaluating them, planning and directing their work; and having the authority to recommend actions such as hire, transfer, suspend, layoff, promote, discharge, assign, and reward or discipline direct reports.
• Provide oversight for the regional compliance technical assistance and monitoring activities; ensure technical assistance and training is provided related to SAMH programs.
• Oversee the regional complaint hub to ensure inquiries or complaints are resolved. Prepare correspondence and reports that meet standards for content and style.
• Serve as a subject matter expert on the Managing Entity Continuing Oversight Team as specified in Section 287.057(26), if applicable. Cultivate sustainable relationships through open and interactive communication.
• Recommend and initiate quality improvement strategies and quality control. Analyze data from all levels of monitoring including qualitative and quantitative data. Prepare reports and presentations. Monitor and evaluate operational outcomes.
• Develop and provide training regarding the Department's communication procedures, guidelines, and policies.
• Perform other duties as required to meet program and departmental goals and objectives.Emergency ResponseIn response to emergency events, the incumbent may be required to work irregular hours, extended periods (including weekends and holidays), and perform duties in addition to those outlined in the position description. Deploy to communities affected by natural disasters within 24-48 hours of impact to represent the organization to promote and implement post-disaster services.This team member understands the conditions necessary to launch substance use and mental health interventions and services when appropriate and builds the pathways and partnerships to achieve established goals.Knowledge, Skills and Abilities required for the position:
  • Knowledge of the methods of data collection and analysis. Knowledge of basic management principles and practices. Ability to supervise people and determine work priorities.
  • Ability to communicate effectively and establish and maintain effective working relationships with others.
  • Ability to collect, evaluate, and analyze data to develop alternative recommendations, solve problems, and document workflow.
  • Ability to organize data into logical format for presentation in reports and documents.
  • Ability to conduct fact-finding research and solve problems independently.Minimum Qualifications:
    • Two years of professional experience supervising or serving in a leadership role.
    • One year of experience writing formal business communications, including emails.
    • A bachelor's degree from an accredited college or university is preferred and four years of professional experience in systems analysis, management analysis, program planning, program research, program evaluation, engineering, or administrative work.
    • A master's degree from an accredited college or university can substitute for one year of the required experience.
    • Professional experience can substitute on a year-for-year basis for the preferred college education.Benefits of Working for the State of Florida:
      • Health insurance
      • Life insurance; $25,000 policy is free plus option to purchase additional life insurance
      • Dental, vision and supplemental insurance
      • Retirement plan options, including employer contributions.
      • Nine paid holidays and one Personal Holiday each year;
      • Flexible Spending Accounts;
      • Opportunities for career advancement;
      • Tuition waiver for public college courses;US CITIZEN REQUIREMENT: Only US citizens and lawfully authorized alien workers will be hired.SELECTIVE SERVICE SYSTEM REGISTRATION: All selected male candidates born on or after October 1, 1962, must be registered with the Selective Service System (SSS). Verification of registration will be conducted prior to hire.RETIREE NOTICE: If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida.BACKGROUND SCREENING: It is the policy of the Florida Department of Children and Families that any applicant being considered for employment must successfully complete a State and National criminal history check as a condition of employment.If you experience problems applying online, please call the People First Service Center at (877) 562-7287.The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer and does not tolerate discrimination or violence in the workplace.Candidates requiring a reasonable accommodation must notify the agency hiring authority and/or People First Service Center (1-866-663-4735).The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.VETERANS' PREFERENCE: Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans' Preference will receive preference in employment for Career Service vacancies and are encouraged to apply.Location: FORT LAUDERDALE, FL, US, 33301Nearest Major Market: Fort LauderdaleNearest Secondary Market: Miami
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Keywords: State of Florida, Fort Lauderdale , HUMAN SERVICES PROGRAM DIRECTOR - SES, Executive , Fort Lauderdale, Florida