District Sales Manager - South Florida, Dade County & Caribbean
Company: Sysco
Location: Miami
Posted on: October 16, 2024
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Job Description:
Who We Are:
Guest Worldwide is a global collective of dynamic, industry-leading
companies with more than 40 years of unparalleled experience
serving the unique needs of diverse markets in every corner of the
world. From providing full-spectrum hospitality and distribution
solutions at Guest Supply - and manufacturing award-winning
personal care amenities at Gilchrist & Soames, to manufacturing
versatile and innovative product assortments that create smarter
textile solutions at Manchester Mills, we're proud to provide
products to more than 25,000 hotels in over 100 countries. Guest
Worldwide is a wholly owned subsidiary of Sysco - an industry
leading, global food and beverage distribution company, employing
thousands of employees worldwide and home to the 13th largest sales
organization in the world. Learn more by visiting
JOB SUMMARY
The District Sales Manager (DSM) provides leadership, strategic
planning and monitors all sales activities of Territory Managers
(TMs) for assigned districts to ensure the team achieves maximum
profitability and growth in line with the Company's vision and
goals. The DSM establishes and jointly builds strategic plans with
Regional Sales Vice President to increase sales revenues from
current clients and new client acquisitions.
RESPONSIBILITIES
Establish sales objectives by forecasting and developing annual
sales quotas for districts and territories.
Work closely with TMs (territory managers) to project expected
sales volume and profit for existing and new properties.
Ensure that plans are followed by TMs (territory managers) to
ensure all goals are met.
Assign and/or reassign accounts as necessary.
Spearhead the recruitment, motivation, development of TMs
(territory managers) for the assigned district and instill a
culture of accountability, performance-based management, teamwork,
and other best practices to achieve the goals of the
organization.
Monitor, evaluate and provide feedback to TMs (territory managers)
on progress towards goals.
Coach and develop TMs (territory managers) in balancing the
delivery of high productivity, quality and customer service.
Participate in staff selection, performance and compensation
evaluations, corrective action and terminations, as necessary.
Promote continuous training and development of associates.
Lead and facilitate change management in support of organizational
goals.
Consult with Human Resources Department as appropriate.
Work directly with the TMs (territory managers) and customers in
the field by assisting on sales calls while providing constructive
feedback to further develop the skill sets of each TMs (territory
managers).
Oversee training and educational programs for TMs (territory
managers).
Participate in major client presentations and discussions to ensure
best in class customer service.
Work with all operating divisions that support the sales
organization to create and ensure a collaborative work
environment.
Increase sales through account penetration by analyzing current
sales and volume, planning sales calls and following up.
Utilize product knowledge, ROI and analytical research tools (i.e.,
Phocas, GForce, and Salesforce.com) and sales training resources to
effectively target new prospects and opportunities.
Maintain, build, and expand customer relationships.
Regularly interact and communicate with various internal
departments to provide vital information that may be necessary for
servicing the customer. This may include advance notification to
Merchandising changes, increased or decreased product movement, new
business, changes in proprietary product or other related
information.
Provide advance notification to Operations about new customers or
any other changes that may affect customer orders or delivery.
Continuously monitor assigned accounts and take corrective action,
as needed, to maintain and improve overall customer
satisfaction.
Immediately notify the management team if an existing account is in
jeopardy of discontinuing service or issues remain unresolved
regardless of attempts to correct the situation.
Work with accounts receivable to ensure customers pay invoices
within agreed-upon terms.
QUALIFICATIONS
Education
Bachelor's degree in Sales, Marketing or Business
Experience
3 - 5 years of sales management experience in the B2B market
segment preferred.
2 - 3 years of field sales experience
Experience in managing a remote sales team is preferred.
Professional Skills
Excellent communication (verbal and written), interpersonal and
professional interactive skills are necessary to perform at a high
degree of proficiency.
Ability to communicate clearly through email and telephone.
Ability to effectively present information and respond to questions
from clients, management and associates.
Capable of working with others proactively and constructively.
Strong leadership skills, including the ability to mentor and
develop individuals and teams.
Able to engage and lead team discussions and meetings.
Understand team dynamics and works well within a team
structure.
Collaborative management style.
Delegates responsibilities effectively.
Recognizes and acknowledges the value others bring to the
organization.
Exhibits a high level of trust and accountability.
Excellent listening, presentation, negotiation, and closing
skills.
Strong understanding of financial concepts, including pricing and
forecasting.
Respond promptly to customer needs.
Solicit customer feedback to improve service.
Respond promptly to requests for service and assistance as
needed.
Ability to prioritize and manage multiple priorities/deadlines.
Uses time effectively.
Identifies and resolves problems promptly.
Gathers and analyzes information skillfully.
Develops alternative solutions.
Displays willingness to make decisions.
Exhibits sound and accurate judgment.
Makes timely decisions.
Tactfully approaches others.
Reacts well under pressure.
Accepts responsibility for your actions.
Follows through on commitments.
Goal-oriented and driven self-starter who can work independently
within a team environment and strives to the best.
Computer literacy includes maintaining a customer database,
internet navigation and use of MS Office (Word, Excel, PowerPoint,
Access, and Outlook).
Familiarity with Phocas, Gforce, Box, Salesforce.com and PeopleSoft
a plus.
Physical Demands
Regularly required to sit, stand, walk and use hands and fingers to
operate a computer keyboard, mouse, and telephone to talk and
hear.
Frequently required to sit and reach with hands and arms.
Must occasionally lift and/or move up to 20 pounds.
Work Environment
Depending on the assigned territory, the district sales manager may
work in a normal office environment or work from a remote
home-based office.
The noise level in the work environment is usually moderate.
This management position demands travel to and from Territory
Managers, customers and prospects in the assigned region as
needed.
There is overnight travel required as deemed necessary and
specifically pertains to company events, district meetings,
training sessions, vendor fairs, and client appointments.
May be required to utilize personal vehicles for business travel
that may result in long periods of sitting.
Must maintain a valid driver's license with a driving record that
meets company minimum standards for travel throughout the assigned
district to service customers and call upon prospects.
If working remote, you must have required software to ensure timely
communications and have a dedicated workspace free of any
distractions and participate in customer or conference calls in a
business-friendly environment.
This position may require evening and weekend work depending on
customer needs.
Keywords: Sysco, Fort Lauderdale , District Sales Manager - South Florida, Dade County & Caribbean, Executive , Miami, Florida
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