Senior Application Support Engineer

Company: INSPYR Solutions
Location: Hollywood
Posted on: April 23, 2025

Job Description:

Title: Senior Application Support Engineer

Check out the role overview below If you are confident you have got the right skills and experience, apply today.
Location: Miramar, FL or Dallas, TX
Duration: 6 months- may have option to convert to perm
Compensation: $70.00- 80.00
Work Requirements: US Citizen, GC Holders or Authorized to Work in the US

Senior Application Support Engineer

Role Overview:
Senior Application Support Engineer to provide end-to-end support for a newly built application, Liquid Manager, which is set to go live in the coming months. This role involves troubleshooting incidents and providing ongoing support for the application, which is used by internal finance and commercial teams. The position is focused on monitoring and supporting application feeds (both inbound and outbound), ensuring smooth operation as the app rolls out to end users. This is a pre-production environment, so the role will involve early-stage testing and investigating tickets for new features.

Key Responsibilities: Provide application support for Liquid Manager, an internal application on the KOP cloud platform (with over 1,000 users).
Troubleshoot incidents and investigate tickets related to application issues and new feature requests.
Monitor inbound and outbound data feeds within the application, ensuring proper integration with internal systems.
Work with AWS S3 and Parquet files to manage data files (AWS S3 and Parquet file knowledge is a must).
Support users during application rollout and assist in tracking incidents using ServiceNow.
Collaborate with development teams to troubleshoot and escalate issues.
The role includes an on-call schedule once every two weeks, with weekday support and weekend coverage for critical issues.

Required Skills & Experience: MUST HAVE Cloud Computing: Strong experience with AWS S3 and cloud-based environments.
Data Management: Familiar with Parquet files and handling large datasets.
SQL Knowledge: Proficiency with Postgres, Duck DB, and Redshift.
Programming Knowledge: Experience with Python and Rust (knowledge of both is sufficient; no coding required).
Experience using ServiceNow for incident tracking is a plus.
Ability to troubleshoot and support applications in a cloud platform environment.

Our benefits package includes: Comprehensive medical benefits
Competitive pay
401(k) Retirement plan
---and much more!


About INSPYR Solutions


Technology is our focus and quality is our commitment. As a national expert in delivering flexible technology and talent solutions, we strategically align industry and technical expertise with our clients' business objectives and cultural needs. Our solutions are tailored to each client and include a wide variety of professional services, project, and talent solutions. By always striving for excellence and focusing on the human aspect of our business, we work seamlessly with our talent and clients to match the right solutions to the right opportunities. Learn more about us at inspyrsolutions.com.

INSPYR Solutions provides Equal Employment Opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, INSPYR Solutions complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.

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